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Fail Close Status Codes

The Risks Overview and Incidents pages include a column for fail-close status. Use these codes to understand why fail close occurred, whether blocking succeeded, and what the platform reported during inspection.

Preconditions​

  • FailCloseDlpPreconditionStatus_no_available_content - No content was available for inspection.
  • FailCloseDlpPreconditionStatus_file_too_big - File exceeds size limits for content inspection.
  • FailCloseDlpPreconditionStatus_file_type_not_supported - File type cannot be scanned for content.

Actions​

  • FailCloseActionStatus_blocked - Action was blocked by the fail close mechanism.
  • FailCloseActionStatus_overridden - Block was overridden by user or policy.
  • FailCloseActionStatus_timeout - Action timed out during processing.
  • FailCloseActionStatus_safeguard - Safeguard mechanism triggered to prevent system issues.
  • FailCloseActionStatus_extensionnotloadederror - Browser extension required but not loaded (for browser-based blocking).
  • FailCloseActionStatus_deletion_failed_error - Failed to delete file after download (for download blocking).
  • FailCloseActionStatus_driver_error - Driver-level error during fail close processing.
  • FailCloseActionStatus_event_pattern_error - Event pattern matching error during fail close evaluation.

DLP API​

  • FailCloseDlpApiStatus_unspecified - Unspecified status from the platform.
  • FailCloseDlpApiStatus_success - Content inspection completed successfully.
  • FailCloseDlpApiStatus_unknown_error - Unknown error during content inspection.
  • FailCloseDlpApiStatus_pending - Content inspection is still in progress.
  • FailCloseDlpApiStatus_invalid_request - The request to the DLP API was invalid.
  • FailCloseDlpApiStatus_not_found - Requested content not found in the DLP system.
  • FailCloseDlpApiStatus_method_not_allowed - HTTP method not allowed by the DLP API.
  • FailCloseDlpApiStatus_rate_limit_check_failed - Rate limiting check failed during DLP processing.
  • FailCloseDlpApiStatus_too_many_requests - Too many requests sent to the DLP API.
  • FailCloseDlpApiStatus_server_error - Internal server error occurred in the DLP environment.

Special​

  • FailCloseStatus_temporary_blocked - Indicates a previous event was temporarily blocked.