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JumpCloud Installation

  1. In the JumpCloud Admin Portal, navigate to Device Management > Software Management > Windows.

  2. Click the plus (+) symbol to add a new Windows application.

  3. Select JumpCloud Private Repo to upload the installer.

  4. On the New Custom App page:

    1. Enter a name for the application. For example, Cyberhaven Windows Sensor.

    2. Upload the Cyberhaven MSI installer.

    3. In the Command Line Arguments field, paste the installation command from the Cyberhaven Console, but remove the msiexec prefix and the installer filename. JumpCloud handles those automatically.

  5. For example, if your original command is msiexec /i Cyberhaven-Installer.msi BACKEND_URL=... INSTALL_TOKEN=..., then enter only BACKEND_URL=... INSTALL_TOKEN=......

  6. Assign the application to the appropriate Device Group or individual devices.

  7. Save and deploy the application.

  8. Verify the installation was successful via the JumpCloud device view or on the endpoint.

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NOTE After completing the sensor installation, securely store the .msi package, as it will be needed for any future uninstallation.