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Scheduled Maintenance Window - January 15, 2025

· 2 min read
Cyberhaven Operations
Cyberhaven Operations
Operations Team

We will be performing scheduled maintenance on our infrastructure to improve system performance and apply security updates.

Maintenance Details​

Date: January 15, 2025
Time: 02:00 - 04:00 UTC (6:00 PM - 8:00 PM PST)
Duration: Approximately 2 hours
Severity: Medium

Affected Services​

  • Cyberhaven Platform API
  • Data ingestion services
  • Real-time notifications

Expected Impact​

During the maintenance window, users may experience:

  • Brief service interruptions (5-10 minutes)
  • Delayed data processing
  • Temporary unavailability of real-time features

What We're Doing​

  • Upgrading database infrastructure
  • Applying security patches
  • Optimizing query performance
  • Updating monitoring systems

Preparation Steps​

To minimize impact on your operations:

  1. Schedule critical tasks outside the maintenance window
  2. Download any reports you need before 02:00 UTC
  3. Inform your team about the potential service interruptions
  4. Monitor our status page for real-time updates

Communication​

We will provide updates throughout the maintenance window:

  • Status page: status.cyberhaven.com
  • Email notifications: Sent to all administrators
  • This blog: Updated with progress and completion status

Contact​

If you have any questions or concerns about this maintenance, please contact our support team:

Thank you for your patience as we work to improve our services.

Update (January 15, 02:30 UTC): Maintenance is proceeding as planned. Database upgrades are 50% complete.

Update (January 15, 03:45 UTC): All systems are back online. Maintenance completed 15 minutes ahead of schedule.